Most of the globally thriving businesses use ISO standards to improve their performance. Standards like ISO 9001, ISO 14001 or ISO 27001 provide organisations with effective practices that help them to consciously manage their different functional aspects and achieve key objectives faster. Specifically, these standards help organisations establish frameworks within their business management system that reflexively result in continuous evaluation and improvement of processes through leadership commitment and employee participation.
The outcomes of having ISO standards implemented are namely efficient operations, better costs control, reduced risks, better resources and assets management, new working practices, and higher quality services or products. All of these can ensure two things. The first is a greater number of satisfied customers. The second is the development of trustworthy relationships with partners and stakeholders. Both of these can enable your business to grow and outperform others in the industry.
This blog provides a clearer explanation of how ISO management certifications can transform businesses and favour their growth. Read the below points to understand why your organisation needs ISO standards.
Here’s Why Your Business Management System Needs ISO Certifications
Helps to Strategically Focus on Critical Business Areas
There are wide range of ISO business management standards, starting from ISO 9001, ISO 45001 to ISO 20000 and ISO 55001. Almost every area in business is addressed by a specific management standard devised by ISO. Some of the worth-mentioning areas addressed are:
• Quality management with ISO 9001 which makes sure that your products or services are as good as expected by customers
• Information security management with ISO 27001 which ensures that your organisation has efficient practices to protect its crucial information asset including clients’ and stakeholders’ information
• Environmental impact management with ISO 14001 which ensures that all negative impacts of your business practices on the environment is controlled and resources are sustainably used
• IT service management with ISO 20000 which makes certain that your IT (information technology) services are reliable and delivered efficiently to clients on time
• Occupational health and safety management with ISO 45001 which helps to ensure your employees’ wellbeing and safety with effective workplace practices
• Asset management with ISO 55001 which helps in managing and optimising the performance of your various organisational assets and can increase your bottom line.
These ISO management certifications mandate the implementation of regulatory practices in concerned areas of a business that inevitably improve its efficiency and help to reach goals accurately.
Higher Return of Investment
Studies on already ISO certified organisations have shown that standards have contributed to their economic sustainability and helped to drive their revenue. This is because most have realised the relevance of standard certifications. They help in creating reliability and trust in a company. No individual customer or a business client would like to get products or services from a supplier or manufacturer which is not certified. Quality assurance certification i.e. ISO 9001 is one the most requisite certifications which influences customers’ buying decisions.
According to a report of International BSI Excellerator Research, nearly 75% of businesses have accounted higher customer satisfaction and loyalty following their ISO certifications. This clearly implies that getting your organisation certified with standard/standards will increase your sales and revenue potential by providing you with more pleased customers who are likely to buy again. They may even recommend your services or products to others and convince them to purchase. Thus, certifications can also act as a prominent marketing tool that businesses can use to show their commitment to international regulations and attract customers.
In short, investing your time and costs on ISO certification is a worthwhile decision. It promises a higher return of investment both in short-run and long-run with satisfied customers and consistently rising income.
Competent Supply Chain Management
Cooperative and trustworthy relationships among the supply-chain agents of a business is necessary to ensure smooth production and distribution of products or services. Also, to produce quality products or services, an organisation needs to ascertain that its suppliers are following responsible practices and providing it with superior materials or inputs. Implementing ISO standards in your business will oblige your supply-chain partners to adhere to those standards. It is a kind of assurance for your business as the suppliers will be regularly reviewing their processes and supplies to meet the regulations put by your ISO standards.
Since inconsistency or failure of one partner in your supply chain could affect the entire operation of your business, it is immensely necessary to have some procedural rules or systems that will bind your partners with each other and make them accountable for your performance. Any ISO management standard help in assuring that. Achieving them can result in better and efficient supply-chain management.
Management certifications can indeed help in improving your business management system by reducing risks and providing regulatory frameworks for administering respective business areas or functions. Implementing a uniform management system by complying with one or more ISO standards will require each of your employees to follow some guidelines and practices and that will result in operational resilience. Your business can have all-round improvement in processes, escalated performance, quality products/services, satisfied customers, better asset management, strengthening of security, safety of resources and much more.
If you consider having an appropriate ISO management certification for your organisation, we at Compliancehelp in Australia will assist you. We will not just provide you with expert consultation but will also guide you through the process of implementing the standard in your organisation, encouraging participation of employees at every level. Once your organisation meets the requirements of an ISO certification, we can assist you with its ongoing maintenance and ensure it always drives the performance of your business upward! Feel free to get in touch with our ISO consulting experts.
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