Case Studies

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Summary:

System design and certification to ISO 9001 (Quality Management Systems or Quality Assurance) and AS/NZS 4801:2001 (OHS Management Systems or OHSMS)

Introduction to the organisation:

APT design, manufacture and install industrial water tanks

APT commenced operations in 1986. APT is still owned and operated my Mr Warwick Spiller.

Case Study:

Mid February 2004, work commenced on documenting systems to ISO 9001 (Quality Assurance) and AS/NZS 4801:2001 (OHS Management Systems).

Work commenced with regular interviews with management scheduled over a period of 4 weeks. The purpose of these interviews was to record APT’s processes.

An integrated safety and quality management system was designed within 3 weeks of the completion of interviews.

Management were given a draft copy of the quality and safety management system for review. Management took just under 1 week to review the completed documentation.

A final copy of the system was prepared and management were trained in the integrated Quality and safety management system.

The quality and safety management system was implemented over the next few weeks with regular follow ups from Compliancehelp’s QA consultant.

The day of certification arrived, 31 May 2004. A team of auditors from International Certifications Pty Ltd arrived to perform the audit. The results of the audit were as follows:

• Major Corrective Actions: 0
• Minor Corrective Actions: 0
• Just over 3 months after commencement of the process toward certification, APT were certified to ISO 9001 and AS/NZS 4801:2001.

Other Services:

Our QA Consultant manages quality and safety compliance at APT. Duties include:

• WHSO
• Quality and Safety Manager
• Risk Assessments
• Communication with external bodies (E.g. The Division of Workplace Health & Safety)

Managing Director:

Warwick Spillers

Address:

8 Alex Fisher Dr,
Burleigh Gardens,
Gold Coast, Queensland

Telephone:

(07) 4243 4120

Fax:

(07) 5593 5091

Email:

tanksales@sxwater.com.au

Website:

www.sxwater.com.au

ENDORSEMENT:

“It gave me peace of mind; it meant that I could concentrate on other things, like produce dollars.”

“With Damon’s guidance, we have been able to qualify and receive certification in two standards, ISO 9001 and AS/NZS 4801:2001, in 3 months. The benefits to our company have already been felt and our profitability can only increase as we have more satisfied customers.”

Warwick Spiller, Australian Panel Tanks (Managing Director)