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ISO 9001 Standards

ISO 9001 – Quality Management

ISO 9001 is the most popular, globally acknowledged, quality management standard and ISO’s biggest seller by far. The last two decades have witnessed an increase in the number of countries that have adopted the standard. At the same time, there has been a remarkable and steady increase in the number of certified companies worldwide. An organization simply needs to understand and meet ISO 9001 to be certified to it.

ISO 9001 sets out the requirements for an effective Quality Management System or QMS, which all kinds of businesses can follow to make sure their offered products or services meet customer needs and surpass their customers’ expectations. A QMS is a framework of systems, procedures, policies, and methods that can lead a business to the highest level of customer satisfaction. According to experienced ISO consultants, the latest updated version of ISO 9001 is more applicable and accessible to all types of enterprises in comparison to the previous standard (ISO 9001). Perhaps, this is one of the reasons behind the rising popularity of the ISO 9001 Standard among Australian firms.

Why does your Business Need Certification to ISO 9001?

Compliance with this Quality Management Standard is a strategic investment. Compliance with this standard not only drives productivity, consistency, and performance but also ensures continual improvement and future growth of an organisation. By having an effective QMS in place, you can create more loyal customers and retain them. The QMS will help you keep your customers as your focus even when changing leadership or if there is market volatility.

Let’s have a look at the key benefits offered by ISO 9001 Certification

  • Meeting customer demands
  • Competitor parity
  • Brand image improvement
  • Stakeholder preference
  • Compliance with recognised ISO policies and relevant regulations
  • Quality performance improvement
  • Control over operations
  • A base for continuous improvement
  • Reduction in operating costs.

Apart from the benefits stated above, ISO 9001 will provide you with access to international markets and you will be able to minimize the risk of product liability effectively.

ISO 9001 Requirements

ISO certification requires compliance with ISO standards. This standard contains a many requirements. These requirements can be categorized into seven distinct sections. Let’s have a look at these:

Context of the organization

  • Understanding the organization and its context
  • Understanding the needs and expectations of interested parties
  • Scope
  • Quality management system and its processes.

Leadership

  • Leadership commitment
  • Policy
  • Organizational roles, responsibilities and authorities.

Planning

  • Actions to address risks and opportunities
  • Quality objectives and planning to achieve them
  • Planning of changes.

Support

  • Resources (Including management of monitoring and measuring devices)
  • Competence
  • Awareness
  • Communication
  • Documented information (Including document and records control).

Operation

  • Operational planning and control
  • Requirements for products and services
  • Design & development of products and services
  • Control of externally provided processes, products and services (purchasing)
  • Production & service provision
  • Release of products and services
  • Control of nonconforming outputs.

Performance evaluation

  • Monitoring, measurement, analysis and evaluation (including customer satisfaction)
  • Internal Audit
  • Management review.

Improvement

  • Improvement-General
  • Nonconformity and corrective action
  • Continual improvement.

How should you meet these requirements to gain ISO 9001 certification and get all the benefits offered by certification? You need a sound knowledge of the ISO 9001 Standard to pass the final audit conducted by a third-party certification body. Hence, you should hire a reliable ISO consulting service to help you gain certification on first attempt without any hassle.

Compliancehelp is one of the trusted and skilled ISO 9001 Certification Consultants in Australia.

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