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Every construction project spans numerous decades, sometimes more than 10 decades. The construction industry is also the key pillar of any economy’s development. Due to this, one thing that must be taken care of in every project is the ‘quality’ of construction work.

Quality in the construction sector is definitely closely associated with the concepts of safety and durability. As a result, construction companies should undertake quality management procedures that ensure higher safety and resilience of the projects. So, what are the appropriate procedures and practices? Well, this blog explains them. Here, we are going to discuss them to make the companies in the construction sector understand what it takes to deliver quality projects.

Quality Management Procedures that Your Construction Company Should Adopt

Quality management in construction involves practices and procedures that improve the company’s capability to build quality projects. They help to meet the client requirements as well as ensure the long-term resilience of the projects. Therefore, the core objectives of QMS (Quality Management System) in the construction industry are:

• Minimising defects
• On-time project delivery or handover
• Ensuring the safety and longevity of the project
• Ensuring the satisfaction of customers

To achieve the objectives, the following procedures of quality management will be helpful for your construction company.

1. Control of quality management documents

Quality management must typically start with appropriate management of the documents. Documentation is necessary because it will help to keep your practices organised and oriented to the objectives. Also, documentation will ensure that the policy, objectives, and practices for quality management are outlined and communicated to workers at all levels in the company.

Therefore, preparing and controlling the documentation of QMS is the first crucial procedure. It will help you to convey how quality can be ensured and improved in your projects to the managers, workers, as well as contractors/subcontractors.

2. Consider the opinions of the stakeholders

Any construction project has numerous stakeholders. They are the people who are directly or indirectly benefitted by the project. Mainly, they are the customers, investors, creditors, contractors, project managers, suppliers of materials, and construction workers.

Since the stakeholders are involved in some way with the project, it is necessary to understand their expectations and seek their opinions during the project development. By considering their interests, you can determine the required quality standards of a project and the best strategies to meet them.

3. Continuously monitor the construction project

A keyway for ensuring the quality of projects is to identify and address the issues during the entire lifecycle of projects. It will prevent any issue from aggravating the overall quality level of the project.

Therefore, the team of quality management of your construction company should be proactive all the time and keep monitoring the activities across the lifecycle of a project. They should also track the conformity of the project to quality regulations and standards of the industry. It is important to keep your projects according to the industry trends and defined quality levels for staying competitive.

4. Plan CAPA (Corrective and Preventive Actions)

An essential procedure of quality management is to set thresholds for implementing corrective actions. The thresholds must be established at the beginning of the construction project. Every member in the quality management should know about them so that they can decide the necessary corrective actions required. This procedure will ensure that the performance of the project is always up to the expected level of quality.

5. Control the supplier

Lastly, construction companies need to focus on the quality of materials that are used in the development of a project. The quality of materials directly determines the quality, safety, and durability of the project. Therefore, you should have a definite procedure to review and control the suppliers.

You should maintain a cordial relationship with your suppliers and convey your quality expectations to them. They also should get an idea of your quality control practices as well as the regulatory requirements of the industry. They should be aware that quality issues in the raw materials can escalate post development of the project and possibly impact their long-term contract with your company. As a result, they will be extra cautious and make sure to assure the quality of their supplies.

Key Takeaway

Construction companies should never overlook the importance of quality management procedures. It will not only ensure the delivery of superior-quality projects but will also lead to the long-term success and stability of their business.

Most construction companies that have adopted the standardised practices and best procedures of quality management have thrived amidst the vast competition and made huge profits. It’s time for your company next! If you are wondering how, you can adopt all these practices and procedures, implement the ISO 9001 standard of quality management. It underlines a set of procedures that businesses must follow to create, develop, establish, and continually improve their QMS.

To achieve the standard, we at Compliancehelp can assist you. We can guide you with a unique method to implement the QMS and adopt the best procedures of quality management in your construction company. To know more, contact our team today!